FAQs

How long has Family Fitness at Home been in business?

A: We were founded in 2018, and have had long standing relationships with all of our vendors for many years prior. This will allow us to present NEW products frequently, and provide the lowest possible cost to our customers. It also allows us to provide amazing customer support in terms of manufacturer warranties on our products.

Where is Family Fitness at Home located?

A: We are proudly located in Monroe Township in Central New Jersey, with full service capability.

Can I place my order online by myself?

A: Yes, Family Fitness at Home has the most updated technology on website design, 100% secure shopping cart, self-checkout, user friendly search engine, detail and accurate specification, and high quality photos of every product. Our goal is to make sure our valued customer’s money is always well spent.

How can I make sure the one that I want is in stock before I place my order?

A: You can contact us either by phone, or email to confirm the availability before you place the order.

When can I expect my shipment?

A: This will depending on many factors such as the product, package that is chosen, weather, destination and freight carrier schedule and your location, but under normal circumstance, orders will ship the same day to 48 hours later, and arrive in 3-5 days.

I just placed my order, what should I expect from there now?

A: After your order has been placed, our customer service team will process your order within a few hours at most and update you via email. At the same time, we will submit and then prepare your order for shipping too. Once your order has been shipped, you will receive all relevant tracking and freight information so you may track your package on it’s journey to you!

Does Family Fitness at Home contribute to any charities or organizations with their sales?

A: Yes, Family Fitness At Home is committed to helping the ongoing and important fight against blood cancers,

and will be donating $1 from each product ordered to the Leukemia & Lymphoma Society® (LLS)

https://www.lls.org/